CWM, Personal Financial Management, Business Operations Manager, Associate Irving, TX
Company: Goldman Sachs
Location: Dallas
Posted on: May 11, 2024
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Job Description:
MORE ABOUT THIS JOB: Consumer and Wealth Management (CWM) Across
Consumer and Wealth Management (CWM), Goldman Sachs helps empower
clients and customers around the world reach their financial goals.
Our advisor-led wealth management businesses provide financial
planning, investment management, banking and comprehensive advice
to a wide range of clients, including ultra-high net worth and high
net worth individuals, as well as family offices, foundations and
endowments, and corporations and their employees. Our consumer
business provides digital solutions for consumers to better spend,
borrow, invest, and save. Across CWM, our growth is driven by a
relentless focus on our people, our clients and leading-edge
technology, data and design. PFM Goldman Sachs Personal Financial
Management (GS PFM) specializes in creating personalized wealth
management plans for affluent individuals and families. We give
clients clarity, confidence and control over their financial
decisions. Our dedicated team of advisors across approximately 100
offices throughout the U.S., develops and implements personalized
plans tailored to each client's values and life goals. Our advisors
offer an investment platform inclusive of products and services
offered by Goldman Sachs and other third parties, including private
banking and lending offerings. We consider the relationships with
our clients a lifelong partnership, a partnership backed by over
150 years of Goldman Sachs providing consistency, perspective and
access as our clients needs evolve. RESPONSIBILITIES AND
QUALIFICATIONS: SUMMARY Under the general supervision of the
Managing Director (MD) and Corporate Vice President (VP), the
Director of Operations is responsible for the overall success of
the assigned field offices projects and initiatives, and day-to-day
office operations management, including budgets, human resources,
communications, investment management, compliance and technology.
ESSENTIAL DUTIES & RESPONSIBILITIES The following duties ARE NOT
intended to serve as a comprehensive list of all duties performed
by all employees in this classification, only a representative
summary of the primary duties and responsibilities. Incumbent(s)
may not be required to perform all duties listed and may be
required to perform additional position-specific duties and/or
duties that are outside the specific functions that are listed.
Supports and promotes a positive team culture, including change
management Oversees hiring process including sourcing, interviewing
and recommending candidates Manages the onboarding process for new
employees including new hire orientation, processing and sending
new hire paperwork and benefit enrollment forms to the People &
Organization Department and ensuring training is done in a
positive, productive and timely manner. Conducts and/or oversees
performance reviews, submits performance paperwork, including
salary increases and bonuses to People and Organization Department
in a timely manner. Reviews performance/behavior issues with People
and Organization Department and coaches, counsels and/or
disciplines employees. Communicates, promotes and supports company
initiatives to team including leveraging United Capitals weekly
newsletter. Conducts and facilitates all weekly or bi-weekly staff
meetings with team. Conducts weekly or bi-weekly one-on-one
meetings with direct reports. Attends weekly or bi-weekly
one-on-one meetings with Managing Director(s) and keeps the MD
abreast of pertinent operational information/issues. Serves as the
operation and escalation expert liaison with custodians, corporate
departments and third-party vendors. Facilitates weekly Case Prep
meetings and ensures team is prepared for upcoming client meetings.
Ensures Salesforce is properly used and maintained by team. Ensures
office team supports United Capitals Unified Branding, and
leverages standard UC collateral. Oversees the submission and
review process for all marketing materials Monitors open
opportunities and works with Wealth Advisers and/or Relationship
Managers to complete in a timely manner. Ensures local office
tracks Guidance adoption in SalesForce. Provides oversight and
manages completion of the Guidance Quarterly Audit. Partners with
MD to ensure fulfillment of Delivery of Service requirements for
all Guidance clients. Ensures local office follows United Capitals
compliance standards and protocols. Manages and oversees the
compliance annual review process, Quarterly Office Review Form,
risk management and pre-approvals, outs AUM, licenses, ADV
oversight, Trade Error tracing and resolution, and separation of
broker-dealer records. Ensures all team members complete the
Financial Tracking reporting requirements. Manages and oversees the
fee audit process . Ensures performance on the security, portfolio
and household level is calculated accurately and in a timely
manner. Ensures trades are placed within model and according to
Adviser and client intentions. Ensures portfolio accounting is
accurate and timely. Partners with MD on preparation and creation
of annual budget and oversees and manages local office budget
including A/R, P&L, improving net revenue and tracking advice
revenue. Review, approve and process all invoices, check requests
and office expenses. Attends and participates on Technology &
Platform related calls. Maintains, and understands the execution
of, the Business Continuity Plan. Participates on all Certification
related calls and tracks progress on Certification Dashboard.
Maintains a B or better rating in each criterion for a Certified
Office. Coordinates internal resources to achieve and maintain
Certified Office status. Ensures local staff is focusing on
maintaining or improving Certification standards. COLLATERAL DUTIES
Participates on special task forces related to new corporate wide
initiatives. Other duties as directed by management. PHYSICAL
REQUIREMENTS Ability to sit at desk for prolonged periods of time.
Ability to operate a wide range of office technology, such as
operating a multi-line telephone system, computer, copier and fax
machine. Ability to read documents, reports, etc. Ability to answer
phones and communicate with callers. MINIMUM QUALIFICATIONS:
Education and Experience: Bachelors degree with minimum five years
managing daily operations, and leading a team, in a financial
environment; or equivalent combination of education and experience.
Series 65 preferred. Required Knowledge of: Microsoft Office
(Outlook, Word, PowerPoint and Excel) and Google Apps Prophix or
other computerized accounting systems SalesForce or other CRM
software Securities, Financial Planning, Investments or Insurance
Custodian Platforms (i.e. Fidelity, Schwab, etc.) Broker Dealer and
Investment Advisory Regulations Maintenance of confidential records
Required Skills in: Providing professional and courteous service to
clients, prospective clients and colleagues Effectively managing
budgets and P&Ls Effectively managing organic growth strategies
Effectively prioritizing and maintaining attention to detail within
a fast-paced environment. Effectively communicating and accurately
relaying information to others Writing concise, logical,
grammatically correct correspondence and reports. Maintaining well
organized and efficient processes ABOUT GOLDMAN SACHS: CONSUMER AND
INVESTMENT MANAGEMENT DIVISION (CIMD) The Consumer and Investment
Management Division includes Goldman Sachs Asset Management (GSAM),
Private Wealth Management (PWM) and our Consumer business (Marcus
by Goldman Sachs). We provide asset management, wealth management
and banking expertise to consumers and institutions around the
world. CIMD partners with various teams across the firm to help
individuals and institutions navigate changing markets and take
control of their financial lives. ABOUT GOLDMAN SACHS At Goldman
Sachs, we commit our people, capital and ideas to help our clients,
shareholders and the communities we serve to grow. Founded in 1869,
we are a leading global investment banking, securities and
investment management firm. Headquartered in New York, we maintain
offices around the world. We believe who you are makes you better
at what you do. We're committed to fostering and advancing
diversity and inclusion in our own workplace and beyond by ensuring
every individual within our firm has a number of opportunities to
grow professionally and personally, from our training and
development opportunities and firmwide networks to benefits,
wellness and personal finance offerings and mindfulness programs.
Learn more about our culture, benefits, and people at
GS.com/careers . Were committed to finding reasonable
accommodations for candidates with special needs or disabilities
during our recruiting process. Learn more: https://
www.goldmansachs.com/careers/footer/disability-statement.html The
Goldman Sachs Group, Inc., 2020. All rights reserved. Goldman Sachs
is an equal employment/affirmative action employer
Female/Minority/Disability/Veteran/Sexual Orientation/Gender
Identity
Keywords: Goldman Sachs, Haltom City , CWM, Personal Financial Management, Business Operations Manager, Associate Irving, TX, Accounting, Auditing , Dallas, Texas
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