Clinic Healthcare Coordinator, LVN or LPN USMD at Fort Worth Southwest
Company: Optum
Location: Haltom City
Posted on: January 24, 2025
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Job Description:
WellMed, part of the Optum family of businesses, is seeking a
Clinic Healthcare Coordinator, LVN or LPN to join our team in Fort
Worth, Texas. Optum is a clinician-led care organization that is
changing the way clinicians work and live.
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As a member of the Optum Care Delivery team, you'll be an integral
part of our vision to make healthcare better for everyone.
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At Optum, you'll have the clinical resources, data and support of a
global organization behind you so you can help your patients live
healthier lives. Here, you'll work alongside talented peers in a
collaborative environment that is guided by diversity and inclusion
while driving towards the Quadruple Aim. We believe you deserve an
exceptional career, and will empower you to live your best life at
work and at home. Experience the fulfillment of advancing the
health of your community with the excitement of contributing new
practice ideas and initiatives that could help improve care for
millions of patients across the country. Because together, we have
the power to make health care better for everyone. Join us and
discover how rewarding medicine can be while Caring. Connecting.
Growing together.
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The LVN Health Coach is responsible for successfully supporting
Disease Management/Chronic Care Program requirements for medical
group/health plan members. The Health Coach acts as an educator,
resource, and advocate for members and their families to ensure a
maximum level of independence. -The LVN Health Coach will interact
and collaborate with multidisciplinary care teams, which include
physicians, nurses, pharmacists, laboratory technologists, social
workers, and other educators. The LVN Health Coach will assist in
providing patient empowerment through the use of motivational
interviewing skills, problem solving, and self-management goal
setting.
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Position Highlights & Primary Responsibilities:
Works with the PCP and clinic staff to identify patients with
high-risk diagnoses such as CHF, IHD, COPD/asthma and diabetes and
ensures clinical guidelines are being followed
Contacts and performs initial interviews with patients who are in
need of health coaching programs
Conducts Chronic Care Model visits and reviews the patient's
informal and formal support systems, focusing on what patients want
to improve and educating them about their chronic disease
Provide necessary coaching to reduce or eliminate behaviors that
are considered high-risk
Identify the required goals that each patient must fulfill and
advice feasible options for achieving goal
Ensure that patients are made aware of health issues, concerns and
the way in which one could combat them
Must raise awareness about the different available exercises,
weight loss programs and other dietary requirements necessary for a
healthy lifestyle
Utilizes appropriate motivational interviewing techniques necessary
for coaching and assisting the patient to complete a
self-management goal/action plan
Must be able to provide a chart of habits and lifestyle changes
that are imperative for the improvement of the concerned patient's
health
Enters timely and accurate data into the electronic medical record
to communicate patient needs and to ensure complete documentation
of patient visits and phone calls. Tracks self-management goal
outcomes and documents in electronic medical record
Maintains current knowledge regarding CHF, IHD, COPD/asthma and
diabetes as well as related treatments and complex medications
Assists, initiates referrals, and coordinates transitions of car
regarding hospitalization follow-up, palliative care, hospice,
etc.
Establishes a trusting relationship with identified patients,
caregivers, clinic staff members and physicians
Attends educational offerings to keep abreast of change and
complies with licensing requirements, ensures all patient
educational materials are up-to-date, and maintains knowledge of
specialty and ancillary provider contract contents, to include
exclusions and contract terms
Conducts clinic one-on-one visits with Disease Management Chronic
Care Program participants, utilizing the Chronic Care Model, to
assess patient needs for DME, home health, value-added services and
any other necessary resources. -Communicates these needs to the
appropriate person (i.e. Social Worker, clinic staff, etc.) or
addresses them per process
Collaborates with the nurse manager to recommend policies,
procedures and standards which affect the care of the patient with
high-risk chronic disease diagnoses such as CHF, IHD, COPD/asthma
and diabetes
Performs all other related duties as assigned. i.e. IV Insertion
with hydration fluid administration, wound care, dressing changes,
suture removal, insertion and removal of urinary catheters, and
etc.
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In 2011, WellMed partnered with Optum to provide care to patients
across Texas and Florida. WellMed is a network of doctors,
specialists and other medical professionals that specialize in
providing care for more than 1 million older adults with over
16,000 doctors' offices. At WellMed our focus is simple. We're
innovators in preventative health care, striving to change the face
of health care for seniors. WellMed has more than 22,000+ primary
care physicians, hospitalists, specialists, and advanced practice
clinicians who excel in caring for 900,000+ older adults. Together,
we're making health care work better for everyone.
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma or GED
Licensed Vocational Nurse with a current license to practice in the
state of employment
2+ years of experience in a physician's office, clinical or
hospital setting
Cardiac, medical-surgical and/or critical care experience
Experience related to patient education and/or motivational
interviewing skills and self-management goal setting
Proficient knowledge of chronic diseases, especially COPD/asthma,
diabetes, CHF and IHD
Proficient computer skills, including Microsoft Word, Excel, Access
and Outlook
Proven excellent verbal and written skills
Proven ability to interact productively with individuals and with
multidisciplinary teams
Proven excellent organizational and prioritization skills
This position requires Tuberculosis screening as well as proof of
immunity to Measles, Mumps, Rubella, Varicella, Tetanus,
Diphtheria, and Pertussis through lab confirmation of immunity,
documented evidence of vaccination, or a doctor's diagnosis of
disease -
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Preferred Qualifications:
5+ years of experience in a physician's office, clinical or
hospital setting
Bilingual Spanish skillset highly preferred
Knowledge of managed care, referral processes, claims and ICD-9 and
CPT coding
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Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: Optum, Haltom City , Clinic Healthcare Coordinator, LVN or LPN USMD at Fort Worth Southwest, Healthcare , Haltom City, Texas
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